1. Introduction

Nepa Gems Pty Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your data when you use our website.

2. Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details
  • Order history
  • IP address and browser information

3. How We Use Your Information

We use your information to:

  • Process orders
  • Deliver products
  • Respond to inquiries
  • Improve our website and services
  • Send updates or promotional offers (with consent)
  • Prevent fraud and maintain security

4. Payment Security

We use secure payment providers and do not store sensitive payment card information on our servers.

5. Cookies

Our website may use cookies to:

  • Improve user experience
  • Analyze website traffic
  • Remember preferences

Users can disable cookies through browser settings.

6. Sharing of Information

We do not sell or rent personal information. Information may only be shared with:

  • Payment processors
  • Shipping providers
  • Legal authorities where required by law

7. Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access or misuse.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Your Rights

You may request:

  • Access to your data
  • Correction of inaccurate information
  • Deletion of personal information where legally permitted

10. Retention of Data

We retain personal information only as long as necessary for business and legal purposes.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

12. Contact Us

For privacy-related questions, contact:

Nepa Gems Pty Ltd
Website: www.nepagems.com
Email: info@nepagems.com